![]() ![]() Thus you can delete reset preferences files with the following steps to fix Image Capture not working. If your Mac cannot recognize the iPhone, misconfiguration might be another reason you can consider. Delete the Image Capture Preferences Files ![]() Connect the iPhone to your MacBook again to find whether Image Capture works now. Step 3.After that, you can choose the Download Photos & Videos option. Then the Optimize iPhone Storage option will be disabled automatically. Step 2.Toggle off the iCloud Photo Library option. Click your name to go to the iCloud account to tap the Photos option. Step 1.Go to the Settings app on your iPhone. It is not the reason that Image Capture not showing all photos. If you have already enabled the Optimize iPhone Storage option on your iPhone, your photos will be saved in iCloud instead of iPhone. Disable the Optimize iPhone Storage Option Step 3.Then you can launch Image Capture on your MacBook again to fix the Image Capture not recognizing issues. ![]() Step 2.When you launch iTunes in the Applications app of your MacBook, there is a Trust This Computer popup message on your iPhone. Step 1.Unplug your USB cable from your iPhone, and then plug it back to the iPhone again after several minutes. ITunes plays a universal authentication role for transferring data from iPhone to Mac, thus the reason why Image Capture cannot work may be related to unsuccessful trust in iTunes. Step 3.Once the installation is completed, you can connect your iPhone to your Mac to launch the Image Capture again. You can click the Update Now option to install the latest version. Step 2.It might take a few seconds to detect the latest macOS. After that, you can click the Software Update icon. Step 1.Open the System Preferences option in the Applications app of your MacBook. You should update the macOS to the latest version to fix the Image Capture not working. Update macOS to the Latest VersionĪnother reason might be the outdated macOS is not compatible with your iPhone. Once you have de-activated the port on your MacBook, you can re-activate it again to resolve the issue. If possible, you can unplug the USB cable and re-plug it to the two devices again to fix the Image Capture not working. Just have another check for the connection between iPhone and MacBook. Guide List Part 1: 7 Efficient Methods to Fix Image Capture Not Working Part 2: How to Solve Image Capture Not Showing All Photos Part 3: FAQs about Image Capture Not Working Part 1: 7 Efficient Methods to Fix Image Capture Not Working Method 1. ![]()
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